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<oembed><type>rich</type><version>1.0</version><provider_name>phorkie</provider_name><provider_url>https://p.cweiske.de/</provider_url><title>open source business: support</title><author_name>Christian Weiske</author_name><cache_age>86400</cache_age><width>900</width><height>900</height><html>&lt;!-- embedding all files of https://p.cweiske.de/549 --&gt;
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&lt;p&gt;&lt;a class="reference external" href="https://www.elastic.co/blog/doubling-down-on-open"&gt;https://www.elastic.co/blog/doubling-down-on-open&lt;/a&gt;&lt;/p&gt;
&lt;blockquote&gt;
Sadly, support-only business models trend towards a conflict between what’s best for the user and what’s best for the company. In these situations, the company isn’t motivated to make their products easier to use, more reliable, scalable because that would eat into their support profits.&lt;/blockquote&gt;
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